Terms of Service
Last updated: February 2026
1. Acceptance of Terms
By accessing or using The Agent's Playbook ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
The Agent's Playbook is a subscription-based service that provides real estate agents with monthly production systems, including scripts, templates, marketing materials, and business tools. Content is delivered digitally through our web platform.
3. Subscription and Billing
- Subscription Plans: We offer Individual, Team, and Brokerage subscription plans with monthly and annual billing options.
- Free Trial: New subscribers may be eligible for a 7-day free trial. You will not be charged during the trial period. If you do not cancel before the trial ends, your subscription will automatically begin and you will be charged.
- Auto-Renewal: All subscriptions automatically renew at the end of each billing period (monthly or annually) unless cancelled before the renewal date.
- Price Changes: We reserve the right to change subscription prices. Existing subscribers will be notified at least 30 days before any price increase takes effect.
- Payment Processing: All payments are processed securely through Stripe. By subscribing, you authorize us to charge your payment method on a recurring basis.
4. Cancellation and Refunds
- Cancellation: You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation takes effect at the end of your current billing period — you will retain access until then.
- Money-Back Guarantee: We offer a 7-day money-back guarantee on all plans. If you are not satisfied within the first 7 days of your paid subscription, contact us at [email protected] for a full refund.
- Refund Processing: Approved refunds are processed within 3-5 business days and returned to your original payment method.
- No Partial Refunds: After the 7-day guarantee period, no refunds will be issued for partial months or unused portions of a subscription.
5. Intellectual Property and Usage Rights
- License: Your subscription grants you a limited, non-exclusive, non-transferable license to use the content provided through the Service for your personal real estate business.
- Permitted Use: You may customize and use scripts, templates, and marketing materials in your own real estate practice.
- Prohibited Use: You may not resell, redistribute, share with non-subscribers, or create derivative products for sale from our content. Team and Brokerage plans allow sharing within the licensed number of users only.
- Ownership: All content, designs, and intellectual property remain the property of The Agent's Playbook.
6. User Accounts
- You are responsible for maintaining the security of your account credentials.
- You must not share your account with individuals outside your subscription plan.
- We reserve the right to suspend or terminate accounts that violate these terms.
7. Earnings Disclaimer
The Agent's Playbook provides tools, scripts, and systems designed to support your real estate business. However, we make no guarantees regarding income, sales, or business results. Your results depend on many factors including your market, effort, experience, and business conditions. Testimonials and examples on our site represent individual experiences and are not guarantees of future performance.
8. Limitation of Liability
To the maximum extent permitted by law, The Agent's Playbook and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
9. Modifications to Service
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time. We will provide reasonable notice of any material changes that affect your subscription.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these Terms or the Service shall be resolved through binding arbitration.
11. Contact
For questions about these Terms of Service, please contact us at: