Privacy Policy

1. Information We Collect

When you use The Agent's Playbook, we may collect the following types of information:

• Account Information: Your name, email address, and profile information provided through our authentication service.
• Payment Information: Payment details are processed securely through Stripe. We do not store your full credit card number, CVV, or expiration date on our servers.
• Usage Data: Information about how you interact with our service, including pages visited, features used, and time spent on the platform.
• Communications: Messages you send through our chat widget, contact form, or email.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our subscription service
• Process payments and manage your subscription
• Send you monthly content packages and system updates
• Respond to your questions and support requests
• Analyze usage patterns to improve our product
• Send important service-related communications

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Payment Processing: With Stripe to process your subscription payments securely.
• Legal Requirements: When required by law, regulation, or legal process.
• Service Providers: With trusted third-party services that help us operate our platform (e.g., hosting, analytics), under strict confidentiality agreements.

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for all data in transit
• Secure authentication through our OAuth provider
• PCI-compliant payment processing through Stripe
• Regular security reviews and updates

5. Cookies and Tracking

We use essential cookies to maintain your login session and remember your preferences. We may also use analytics tools to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and associated data
• Opt out of marketing communications
• Export your data in a portable format

To exercise any of these rights, please contact us at [email protected].

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you cancel your subscription and request account deletion, we will delete your personal data within 30 days, except where retention is required by law.

8. Children's Privacy

The Agent's Playbook is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the service after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

[email protected]